If you’d like to complain about something, we’ll take your complaint seriously and adhere to professional guidelines that are adopted in the press regulated industry.
If you’d instead like a correction made to something we’ve published, please email firstname.lastname@example.org. Your enquiry will not be handled as a complaint unless you specifically label it as such.
At the Perth Gazette, we can look into complaints about items we have published which are in our control.
If you believe we have breached this code, you can make a complaint to us regarding it.
We can only deal with your complaint if you are:
- Personally and directly affected by an alleged breach of the Code;
- A representative group affected by an alleged breach of the Code, where there is public interest in your complaint;
- A third party seeking to ensure accuracy of published information
You can email us your complaint with the following email contact below.
Email: email@example.com (Please mark your email as a complaint)
In your complaint, please include your full name, organisation (if applicable), a contact telephone number, an email address and your full postal address. You should tell us the subject of your complaint, the article title, published date (found near the top of our articles) and the URL of the content.
We will acknowledge your complaint by e-mail or in writing within 7 calendar days and will normally respond to your compliant with a final decision letter within 21 calendar days. If we uphold your complaint, we will tell you the remedial actions we have taken.
We work hard to ensure our content is high-quality and meets the standards set out by our complaints procudure. We do our best to verify all stories before they are published, using multiple sources where possible. Sometimes information from our sources can be wrong, and any inaccuracies will be corrected as soon as possible.
We welcome feedback about the content we publish here at the Perth Gazette. If you’ve got a suggestion or would like to talk about our work, please email firstname.lastname@example.org
Implemented on: 17/08/2020
Last reviewed: 02/05/2023